Maintenance service Group A
(layer 2 WEB Smart / Fixed Wireless Access point / Network camera / coax converter / HDMI converter)

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Product which is targeted for maintenance
EHB-SG2B08 / EHB-SG2B16 / EHB-SG2B24 / EHB-SG2B08-PL / EHB-SG2B16F-PL / EHB-SG2B24F-PL / EHB-SG2A08 / EHB-SG2A16 / EHB-SG2A24 / EHB-SG2A08-PL / EHB-SG2A16-PL / EHB-SG2A24-PL / WAB-M2133 / WAB-I1750-PS / WAB-S1167-PS / WAB-S600-PS / WAB-S300 / WAB-S1167P / WAB-S300P / WAB-S733IW-PD / ECB-G01CX-HJP / ECB-G01HD / NCB-DP200AWWH / NCB-DP200BUWH / NCB-BP200BWGR

Group A [product for corporations] delivery & sendobakku extension maintenance service

Delivery & sendobakku extension maintenance service

Article number
(below: JAN code)
Features Standard price [tax distinction]
(bottom includes tax)
Remarks
 EBS-DH-01A 
 4953103554207
 Delivery maintenance one year / 923 A   6,000 yen 
6,480 yen 
 
 EBS-DH-03A 
 4953103554214
 Delivery maintenance three years A   12,000 yen 
12,960 yen 
 
 EBS-DH-05A 
 4953103554221
 Delivery maintenance five years A   15,000 yen 
16,200 yen 
 
 EBS-SB-01A 
 4953103554269
 sendobakku extension maintenance one year A   2,100 yen 
2,268 yen 
 
 EBS-SB-02A 
 4953103554276
 sendobakku extension maintenance two years A   2,500 yen 
2,700 yen 
 
[tax-excluded price, JAN code undisplayed]
 ≫Manual >> FAQ
  • ≫Service terms
  • Please read service terms of this maintenance support by all means beforehand.

Features

Product category that is targeted for maintenance Target model number
Layer 2WEB Smart EHB-SG2B08 / EHB-SG2B16 / EHB-SG2B24 / EHB-SG2B08-PL / EHB-SG2B16F-PL / EHB-SG2B24F-PL / EHB-SG2A08 / EHB-SG2A16 / EHB-SG2A24 / EHB-SG2A08-PL / EHB-SG2A16-PL / EHB-SG2A24-PL
Fixed Wireless Access point WAB-M2133 / WAB-I1750-PS / WAB-S1167-PS / WAB-S600-PS / WAB-S300 / WAB-S1167P / WAB-S300P / WAB-S733IW-PD /
Coaxial converter ECB-G01CX-HJP
HDMI converter ECB-G01HD
Network camera NCB-DP200AWWH / NCB-DP200BUWH / NCB-BP200BWGR

It is relief of Plus α in guarantee for maintenance pack normal three years which can use product more in peace than new service delivery & sendobakku extension maintenance of start in November, 2013.

We prepare two kinds of delivery maintenance and sendobakku extension maintenance. You have a choice to environment of customer. You have a choice to environment of customer. You purchase maintenance pack like normal product from our sales agent, and it is for maintenance service start by having you submit registration book.

Person wanting substitute plane immediately is delivery maintenance

We send substitute plane to designation place of customer at the time of obstacle. Please send back apparatus with malfunction to us after the exchange in customers.

Expense including maintenance contract possibility substitute machine is free right after the purchase
Person having time to spare a little conserves sendobakku extension

Extension service of standard free term of a guarantee (three years). We have you send inoperative apparatus and send repair completion article or substitute plane to place of customer designation.

Repair expenses that guarantee after the third year applies are free

Image of iPad mini with the shell cover

Procedure of contract
1.We purchase maintenance pack from sales agent.
2.If maintenance pack arrives, according to guidance of registration bundled with, you fill in necessary matter, and please submit. After the presentation, it becomes contract start.
In the case of delivery maintenance
Procedure when it broke down by any chance
1.If trouble occurs, please connect with window for exclusive use of maintenance of Logitec INAS.
2.After the reception desk, we send out substitute plane from us.
3.After working on exchange of product, please send back trouble product to Logitec INAS.
※We accept shipment of note) delivery maintenance on that day at 16:00, and it becomes just.
In the case of sendobakku extension maintenance
Procedure when it broke down by any chance
1.If trouble occurs, please connect with window for exclusive use of maintenance of Logitec INAS.
2.After the reception desk, please ship trouble product in customers.
3.After the repair in us, we return to customer.

We prepare for use plan of relief to maintenance service menu customer.

Maintenance contents Target product Article number The maintenance number of years
Delivery
Maintenance
Group A EBS-DH-01A One year /
923
EBS-DH-03A Three years
EBS-DH-05A Five years
sendobakku
Extension maintenance
Group A EBS-SB-01A 923
EBS-SB-02A 924
1: Application to service comes to need registration within 60 days than the purchase of product targeted for maintenance.
2: As for the offer years of service, date of purchase of product targeted for maintenance is date from which a period is reckoned.
3: Registration is necessary for extension of maintenance service again within 60 days from maintenance expiration day.
Service area, call time
◆It becomes service only for service area / Japan
◆Call time /9:00 - 12:00, from 13:00 to 17:00
From Monday to Friday (except holiday, the summer, the year-end and New Year specific holiday)
◆From apparatus date of purchase targeted for / maintenance in term of a contract up to five years
※Time (only as for the delivery maintenance) shipment-response on the day of note) substitute plane
◆Day of the call receptionist shipment (until 16:00 acceptance)
Arrival varies according to areas.

※The postage at the time of trouble product shipment of customer burden.
※Hardware failure is targeted for maintenance service, and, in the case of obstacle of software, sendobakku extension maintenance becomes offer out-of-range of maintenance service. In addition, please perform obstacle in customers about cutting into pieces of.
※We ship repair completion article with factory default.
※Depending on obstacle contents, we may ask for version up of firmware. Work of the case would like customer.
※Setting information recovery is not included in this maintenance service. We have you refrain from setting information in customers beforehand, and I would like setting to substitute plane.

Product for corporations where are lower than product targeted for maintenance can purchase optionally.

Group division Maintenance model number Category Target apparatus
Group A EBS-DH-01A
EBS-DH-03A
EBS-DH-05A
EBS-SB-01A
EBS-SB-02A
Layer 2 WEB Smart EHB-SG2B08
EHB-SG2B16
EHB-SG2B24
EHB-SG2B08-PL
EHB-SG2B16F-PL
EHB-SG2B24F-PL
EHB-SG2A08
EHB-SG2A16
EHB-SG2A24
EHB-SG2A08-PL
EHB-SG2A16-PL
EHB-SG2A24-PL
Fixed Wireless Access point WAB-M2133
WAB-I1750-PS
WAB-S1167-PS
WAB-S600-PS
WAB-S300
WAB-S1167P
WAB-S300P
WAB-S733IW-PD
Coaxial converter ECB-G01CX-HJP
HDMI converter ECB-G01HD
Network camera NCB-DP200AWWH
NCB-DP200BUWH
NCB-BP200BWGR
Group B Maintenance model number of Group B, please identify this Layer 2
Non-intelligent Switch
EHB-UT2A04F
EHB-UT2A04F
EHB-UT2A08F
EHB-UF2A08-PF
EHB-UG2B05-PL
EHB-UG2B08-PL2
EHB-UG2B08-PL
EHB-UG2B08F-PL
EHB-UG2B16F-PL
EHB-UG2B24F-PL
EHB-UG2A16-PL
EHB-UG2A08-S
EHB-UG2A16-S
EHB-UG2A24-S
EHB-UG2A08
EHB-UG2A16
EHB-UG2A24
PoE injector EIB-UG01-PF
Wireless LAN adapter WDB-433SU2M2BK
WDB-433SU2M2BK