NAS maintenance service

What is on-site maintenance service pack?

On-site maintenance service is service that engineer visits customer point from service base of our designation and repairs. In addition, it is when we confirm contents which you contacted than customer, and we judge with need. Please see the following "on-site maintenance service summary" (PDF) in detail. We recommend that we join "on-site maintenance service" at the time of the purchase in addition to have you use our product in peace.

Maintenance is

It is said that it is to product shipment state. It becomes work of customer about environmental setting.

NAS on-site maintenance "plural age contracts standard pack"

It is maintenance pack which plural age can contract at the time of the purchase in a mass. After the product purchase, contract within two months is necessary.
In term of a contract, it is up to seven years from the target product purchase.

Pack model number / rate

  • NAS maintenance pack
    (except NSB-96S12RWS/NSB-96S12RW series)

    Article number From the purchase Standard price
  • High-end NAS maintenance pack
    (NSB-96S12RWS/NSB-96S12RW series is object)

    Article number From the purchase Standard price

※Listed price is maker hope retail price according to consumption tax.

Contract chronological table

NAS on-site maintenance "HDD return-free pack"

It is maintenance pack which plural age can contract at the time of the purchase in a mass. After the product purchase, contract within two months is necessary.
In term of a contract, it is up to seven years from the target product purchase.

Pack model number / rate

  • NAS maintenance pack (※ 1)
    (except NSB-96S12RWS/NSB-96S12RW series)

    Article number From the purchase Standard price

    (※ 1) to four as for the HDD exchangeable during term of a contract in total.

  • High-end NAS maintenance pack (※ 2)
    (NSB-96S12RWS/NSB-96S12RW series is object)

    Article number From the purchase Standard price

    (※ 2) to six as for the HDD exchangeable during term of a contract in total.

(※ 1,2) restrictions
When we exceed the exchangeable HDD upper limit during term of a contract, and exchange is necessary, return of HDD that malfunction occurs for caused investigation may be necessary. When you cannot agree to the return mentioned above, I may decline offer of maintenance service of afterward.

※Listed price is maker hope retail price according to consumption tax.

Contract chronological table

NAS on-site maintenance "contract pack for deferred many years" (standard, HDD return-free pack common use)

It is maintenance pack when we extend contract continuously. When it is not continuation, we cannot contract.
Contract becomes unit for one year. After former contract is finished, contract within two months is necessary.

Pack model number / rate

  • NAS maintenance pack
    (except NSB-96S12RWS/NSB-96S12RW series)

    Article number From the purchase Standard price
  • High-end NAS maintenance pack
    (NSB-96S12RWS/NSB-96S12RW series is object)

    Article number From the purchase Standard price

※Listed price is maker hope retail price according to consumption tax.

Contract chronological table

List of products targeted for on-site maintenance

Windows NAS
Linux NAS